Introduction

This Privacy Notice explains how Trackrecord Fintech Solution Ltd, trading as Trackrecord, collects, uses, stores, and protects personal data. Trackrecord is committed to protecting personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are
People at a table doing market research

Legal Entity:
Goodluck Fintech Solution Ltd

Trading Name:
Trackrecord

Registered Office:
71–75 Shelton Street Covent Garden London WC2H 9JQ United Kingdom

Contact Email:
compliance@trackrecordtech.co.uk

For the purposes of data protection law, Trackrecord Fintech Solution Ltd is the data controller.

What Data We Collect

At this early stage, Trackrecord collects limited personal and business data, which may include:

  • Name and contact details (such as email address)
  • Business name and role
  • Information submitted via contact or waitlist forms
  • Basic account setup information
  • Communications with Trackrecord
Trackrecord does NOT intentionally collect special category data.

How We Use Personal Data

We use personal data only where necessary to:

  • Respond to enquiries and communications
  • Manage waitlist or pilot registrations
  • Set up and administer business accounts
  • Improve and develop our services
  • Meet legal and regulatory obligations
We do not use personal data for unrelated purposes.

We process personal data under the following lawful bases:

    Legitimate interests – to operate and develop our business
  • Consent – where you have chosen to provide information voluntarily
  • Legal obligation – where required by law or regulation Payments and Financial Data
  • Trackrecord does not currently process live customer payments.

When payment functionality is activated:

  • Payments will be handled by authorised third-party payment service providers
  • Trackrecord will not store full payment card details
  • Financial data will be processed in accordance with applicable regulations

    • Data Sharing

    We may share personal data with:

    • Professional advisers (e.g. legal, accounting)
    • Technology service providers supporting our platform
    • Payment service providers (when applicable)
    We do not sell personal data to third parties.

    Data Storage and Security

    Personal data is stored securely using appropriate technical and organisational safeguards.

    Access to personal data is restricted to authorised personnel only.

    Data Retention

    We retain personal data only for as long as necessary to fulfil the purposes outlined in this

    Privacy Notice or to meet legal requirements.

    When data is no longer required, it is securely deleted.

    Your Rights

    Under UK GDPR, you have the right to:

    • Access your personal data
    • Request correction of inaccurate data
    • Request erasure of your data
    • Object to processing
    • Request restriction of processing
    To exercise these rights, contact: compliance@trackrecordtech.co.uk

    Changes to This Privacy Notice

    This Privacy Notice may be updated from time to time.

    Any changes will be published on this page.

    Contact Us

    If you have any questions about this Privacy Notice or how your data is handled, please contact:
    Email: compliance@trackrecordtech.co.uk